Enterprise AI · Case studies

Integrate the best, validate the rest.

We don't just sell AI — we accelerate its adoption. Vendor-neutral accelerators, multilingual voice agents, and marketing-tech AI, delivered with governance on by default and measured against outcomes your business actually cares about.

5+ yrs
In production
100+
Specialists
USA · IN
Dual-shore
Vendor-neutral routing
Accelerators live
4
Hire · Commerce · Case · Journey
Live workloads
2.1M
agent runs / day
The honest pitch

What most AI programs get wrong

  • closeToo many pilots, no production. Teams stall because nobody owns the hardening, governance and run.
  • closeVendor lock-in dressed up as a platform. One model, one cloud, one account manager — and no exit.
  • closeAI evaluated on demos, not outcomes. Nobody checks whether the thing actually moved a business number.
  • closeGovernance bolted on at the end. Security and legal find out weeks before launch and everything slips.
How we work

What Mudish Technologies ships instead

  • check_circlePre-built accelerators tuned to your industry so week 1 looks like a working product, not a slide.
  • check_circleVendor-neutral model routing. We'll tell you when open source is enough and when frontier models earn their price.
  • check_circleOutcome-based SLAs: containment rate, conversion lift, cost-per-hire — not model latency screenshots.
  • check_circleGovernance on day one: RBAC, transcripts, PII redaction, evaluation harnesses, and full audit logs.
Solution accelerators

Production-grade AI, ready to tailor

Four pre-built accelerators that cover the use cases we get asked about the most. Each one is deployable in weeks, not quarters.

support_agent
Voice AI · Talent

HireVoice

AI voice agent for high-volume recruiting

  • check_circle24/7 live candidate screening with sub-second latency
  • check_circleInstant qualification against role-specific scorecards
  • check_circleSmart SMS / WhatsApp follow-up for missed calls
  • check_circleATS write-back (Greenhouse, SmartRecruiters, Workday)
~50%
lower cost-per-hire
Book a walkthrougharrow_forward
storefront
MarTech · Retail

CommerceCopilot

AI accelerator for commerce brands

  • check_circlePre-built use cases: product content, SEO, merchandising
  • check_circleVendor-neutral model routing — no lock-in
  • check_circleCost modeling and pilot-to-production scaffolding
  • check_circleIntegrations with Shopify, BigCommerce, Adobe Commerce
4×
faster AI rollout
Book a walkthrougharrow_forward
gavel
AI · Legal Ops

CaseAssist

Document & intake AI for legal and regulated services

  • check_circleIntake bots with multilingual transcription
  • check_circleSecure document extraction with attestable provenance
  • check_circleMatter-type classification and routing
  • check_circleRedaction, privilege detection, and audit logging
60%
faster intake-to-matter
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campaign
MarTech · Growth

JourneyEngine

AI-native marketing operations

  • check_circleAudience design against Segment, Braze, SFMC, Adobe CDP
  • check_circleCreative variants + copy at scale (brand-safe)
  • check_circleAttribution, lift testing, and outcome-based reporting
  • check_circleHuman-in-the-loop approvals with full version history
+38%
customer LTV
Book a walkthrougharrow_forward
Case studies

Outcomes we've shipped, not slideware

Six production engagements across logistics, commerce, legal, hospitality, software, and media. Names omitted under NDA — numbers are real.

local_shipping
Logistics · Amazon DSP
National last-mile logistics operator
Challenge

Peak-season fleet expansion was bottlenecked by a recruiting team fielding 800+ inbound calls a day. Over 40% of qualified drivers dropped off after voicemail.

What we shipped

Deployed HireVoice as a 24/7 multilingual voice agent that screens candidates against DSP mandates, schedules orientations, and pushes qualified leads into SmartRecruiters in real time.

~50%
lower cost-per-hire
0
missed calls in 90 days
2.3×
faster time-to-orientation
shopping_bag
Retail · DTC
Mid-size e-commerce retailer
Challenge

Content team spent 60% of their week writing product copy and ad variants across 3 brands and 11 locales. Paid-media creative refresh lagged by 4–6 weeks.

What we shipped

Shipped CommerceCopilot with a vendor-neutral model layer (routing between Anthropic, OpenAI and an in-house distilled model) plus brand-voice guardrails and human QA loops.

4×
faster AI rollout
+23%
PDP conversion lift
-38%
content ops spend
gavel
Legal · Regulated
AmLaw 100 litigation practice
Challenge

Intake triage sat in a shared inbox. New matters took 3–5 business days to be categorized, conflicted-checked, and routed to the right partner.

What we shipped

Rolled out CaseAssist — a document + intake agent that classifies matters, runs conflicts against iManage, summarizes client narratives, and drafts engagement letters with partner-approved templates.

60%
faster intake-to-matter
100%
actions captured in audit log
0
privileged data egress events
hotel
Hospitality · 47 properties
North American hospitality group
Challenge

Guest servicing was split across a clunky IVR, a chat widget that didn't speak Spanish, and a front-desk team doing manual upsells. CSAT plateaued at 72.

What we shipped

Delivered a multilingual voice + chat concierge (English, Spanish, French) tied to property-management systems. Real-time upsell prompts, booking changes, and loyalty lookups — with live transfer when needed.

+18 pts
CSAT uplift
92%
containment rate
+$2.1M
incremental ancillary revenue
rocket_launch
Technology · AI Startup
Series B AI startup
Challenge

Great research team, but no MarTech muscle. Onboarding email program had a 9% open rate and no lifecycle instrumentation. CAC was rising fast.

What we shipped

Stood up JourneyEngine on Braze + Segment with attribution on Snowflake. Shipped lifecycle journeys, a trial-to-paid model, and brand-safe creative variants reviewed by human editors.

+38%
customer LTV
3.4×
trial-to-paid conversion
-27%
blended CAC
movie
Entertainment · Media
Independent entertainment studio
Challenge

Fan support scaled unpredictably around releases. Support volumes could 8× in a week; hiring couldn't keep up and response times slipped past 48 hours.

What we shipped

Built an AI support layer with tone-matched voice agents, escalation to human moderators, and a content-safety review pipeline for user-generated reports.

87%
tickets resolved by AI
<4 min
average first response
0
safety incidents missed
Our approach

Four moves we make on every engagement

01
compare_arrows

Integrate the best, validate the rest

We don't sell a single model or vendor. We help you evaluate, pilot, and productionize the right combination for your domain — with cost modeling baked in from day one.

02
construction

Start with pre-built use cases

Every engagement starts from an accelerator — HireVoice, CommerceCopilot, CaseAssist, or JourneyEngine — so you're measuring outcomes in weeks, not quarters.

03
verified_user

Ship with governance on by default

Role-based access, full transcripts, PII detection and redaction, policy guardrails, and evaluation harnesses. If you can't attest it, we don't ship it.

04
support

Own the run

We operate what we build. 24/7 monitoring, evaluation drift alerts, model-update rollout, and shared outcome-based SLAs with your business stakeholders.

Technology partners

Certified across the stack you actually use

Salesforce
Adobe
Contentful
Drupal
Anthropic
OpenAI
Snowflake
Databricks
AWS
Azure
Google Cloud
Braze
Segment
Twilio
Deepgram
ElevenLabs
Salesforce
Adobe
Contentful
Drupal
Anthropic
OpenAI
Snowflake
Databricks
AWS
Azure
Google Cloud
Braze
Segment
Twilio
Deepgram
ElevenLabs
2.1Magent runs / day
100%actions traced
4×faster AI rollout
0data leaves tenant
Customer voice

Outcomes clients write home about

We'd been told AI could cut our cost-per-hire. Mudish was the first team that actually did it — and they did it without locking us into one vendor.

VP
VP, People Operations
VP, People Operations · National logistics operator

Governance on by default

Every workload we ship meets the same enterprise-grade baseline — regardless of model, cloud, or use case.

shield_lock

Tenant isolation

VPC, private-link, and self-hosted options. Your prompts, your embeddings, your data — never egressed.

  • check_circlePrivate endpoints
  • check_circleRegional residency
  • check_circleBYOK
fact_check

Audit-grade transcripts

Every agent action is captured, signed, and replayable. Satisfies FedRAMP, SOC 2 and HIPAA audit requirements.

  • check_circleAction trace
  • check_circleEvidence export
  • check_circleSigned chains
science

Evaluation harness

Task-specific evals run on every model update. Drift alerts, regression gates, and human-in-the-loop approvals.

  • check_circleEval sets
  • check_circleDrift alerts
  • check_circleRollback
rule

Policy guardrails

Prompt and response filters tuned to your industry. PII detection, privilege detection, jailbreak defenses.

  • check_circlePII scan
  • check_circlePrivilege guards
  • check_circleRed-team tests
account_tree

Model routing

Route each task to the right model — frontier when it matters, small open-source when it doesn't.

  • check_circleCost-aware routing
  • check_circleFallback policies
  • check_circlePer-task caps
restart_alt

Reversible by default

Every write action is preview-first and undoable. Shadow mode before go-live. No hidden state changes.

  • check_circleDry-run mode
  • check_circleUndo window
  • check_circleShadow deploys
Questions, answered

Frequently asked

What enterprise buyers tend to ask us on the first call.

We architect around an abstraction layer that routes between Anthropic, OpenAI, open-source models on your own infra, and domain-specific fine-tunes. Switching a model is a config change, not a rewrite.
Yes — AWS, Azure, GCP, and Oracle Cloud, with private endpoints, BYOK, and optional air-gapped delivery for regulated workloads.
Because we start from pre-built accelerators, most engagements have a working pilot within 4–6 weeks and a production rollout within a quarter.
Fixed-fee discovery, then a blended team retainer for build. We also do outcome-based pricing tied to metrics like cost-per-hire, containment rate, or conversion lift.
Extensively. Federal, healthcare, financial services, and legal — we deliver against FedRAMP Moderate, SOC 2 Type II, HIPAA, and Section 508 baselines.

Ready to move past pilot purgatory?

Bring us a business outcome you want to move. We'll map it to one of our accelerators and scope a path to production in the first call.